Product Instructions:

To Heat:

• Place the bag in the microwave for 30-60 seconds
• Check the temperature before applying. If needed, heat in 10-second intervals until warm 
• Use on sore muscles, joints, menstrual cramps, or anywhere you need gentle warmth and relief

To Cool:

• Place bag in a sealed plastic bag and store in the freezer for at least 1-2 hours before use
• Perfect for reducing swelling, inflammation, or cooling off on a hot day. 

Care Instructions:

• Spot clean only. Do not wash or immerse in water
• Store in a dry place when not in use
• If you prefer a scent, you can refresh occasionally with a drop of your favorite essential oil on the fabric

 

Return and Refund Policy:

For health and safety reasons, we can accept returns only if the product is unopened and unused within 14 days of delivery. Our products are handcrafted for personal use; we cannot accept returns or exchanges on any opened items. If an item arrives broken, leaking, or otherwise damaged, please email sunshineholistics22@gmail.com with a photo within 7 days of delivery, and we will promptly replace or refund it at no cost to you. Original shipping charges are non-refundable unless the item was damaged or incorrect.

The shipping address must be to a correct physical location or P.O. box. Shipping rates are included in the total price. Return shipping costs are applicable to the purchaser. If the package is returned by the US Postal Service due to an incorrect address, the total purchase will be refunded.